It
is a known fact that the online portals have revolutionised the shopping
experience. People get to know about various models, brands, prices and compare
them with a click of the mouse and take a decision. This seemed to be easier
instead of visiting the shops and going through the tiresome process of asking
the salesman to show different varieties which in times, due to over
exhaustion, had resulted in bad choices. This trend has now shifted to real
estate business. It is unbelievable since the stakes are high and huge
investments are involved. But it is happening.
News and facts:
There
are some exciting news about what is really happening in the online portals.
Lodha group has promoted a township in Navi Mumbai. Sales from online portals
alone have contributed for the sale of 100 flats which is a new trend that is
to be entered in the history books as a mile stone achievement. The surprise
doesn’t end here. Tata Housing which is a subsidiary company of Tata Group sold
over 200 flats. This was triggered by an online campaign that lasted for just 5
days. The same company had registered a sale of 50 flats from online portals
during the Google online shopping festival.
Tata
Housing had in the past 4 months registered a whopping sale of 450 flats
through online portals. This is a trend setting change that is going to alter
the marketing strategies of all builders.
Scenario of the
past:
Before
this major change in the mind-set of the buyers, there were lots of indications
that this trend is going to step in to the market. According to a survey
conducted by Google more than 8 million people search for real estate options
in India. Making a research for property through internet had considerably
increased in recent years. It is found that 70 % of the property buyers come
well equipped with information about the property, prevailing rates, quality
and the services featured in the township.
This
is the tendency that gave a kick start to the real estate business through
online portals. But, initially, buyers used the online portals and search
engines to research various property options. Net searching provides a wide
range of probabilities that could be used to compare the price of properties.
One can also compare the facilities and features offered by different promoters
with ease and could take firm decision on what they want. Jobs of the portals
and internet searches stopped here in the past. The buyer who has done a
complete research then would approach the promoter with full knowledge about
what to expect and what to ask in the process of buying a property.
Change in the
mind-set of the buyer:
The
past trends started taking an about turn as various portals anticipated the
change. They started offering more information and data that would help the
buyer take a wise decision about a property. The increase in sharing of
information and data accelerated the searches for property deals. Financial
institutions also joined hands with the portals and builders. Financing of
property procurement is made easy and is made available over the net portals.
Eligibility criteria are assessed online. Those having a healthy bank account
and working in big organisations are given top priority and are targeted.
Demand for
properties:
Most
of the builders promote their property at the construction stage itself. So
there is nothing that a buyer could gain in making a visit to the site to give
a personal inspection. But, you cannot just wait for the construction to get
completed to assess and select a property because almost all flats get booked
even before the construction is completed. Such is the demand for flats in
prime localities.
Property research
through online portals:
This
offers no other option for the buyer than to go for an internet research. Here
you can see the location of the flat, proposed facilities offered and the
nearby locality even. You can also have a look at the floor planning and flat
layout. You can sit in the comfort of your house with your family surrounding you
and take a decision. You can discuss the locality with your wife and the
offered facilities with your children and even select the appropriate layout
that suits all your family members.
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Why online booking?
OK.
You have selected the builder and the property you are going to buy. Is it
necessary to visit the promoter and make the booking? No, online portals offer
a one click option to make the booking and then comes the payment option. You
are going to make only an advance payment that could be easily managed from
your regular bank account or from your credit card.
Role of financial
institutions:
Then
comes the option of managing the entire purchase of the property. Here the
banks and financial institutions come into play as explained earlier. The
combined efforts of the promoters, online portals and financial institutions
had bought about a change in the mind-set of the buyer.
Present status:
The
change in trend is still at the beginning stage and a lot of ground work needs
to be done to make this change permanent and to take it to the next level.
There are some encouraging news though. Searches through net about real estate
is increasing by a whopping 35 % every year. About 50 % of the buyers are
influenced by the information and data provided by the portals and real estate
consulting sites.
Future promotion
methodology:
Technological
advancement is also playing a role in the process. Builders post the daily
progress of the construction with photos that keep the buyer engaged. Some of
the portals even offer direct live telecast of the progress of the
construction. These initiatives increase your curiosity and induces you to
again and again visit the portals to see the progress. Such online live
displays not only tell about the progress of construction but also would tell
lots of stories about the construction activity. You can see the way
construction is planned and executed. Whether the activities are organised or
not? Whether the Engineers, Supervisors and workers are efficient at their work
and how they are treated and to what results.
Sharing
such vital information could be turn negative for the builder if something
wrong happens and gets transmitted online. But still the builders are prepared
to take the risk as they want the online research to increase that would pave
the way for a conversion of the viewer into a customer either through online
portals or by person.
The
influence of online portals have come to stay in the property business and this
good news for the buyers as they could gather all information, take a decision
and make the purchase without any strain.